Amazon Key In-Home Package Delivery Creeps Out Twitter Reactions

26 October, 2017, 00:54 | Author: Alicia Barber
  • The all-new Amazon Cloud Cam available for pre-order today

Amazon just announced their new security camera, the Amazon Cloud Cam and now the company ha announced Amazon Key, a new feature that will let couriers deliver your parcels inside your home.

The proposal drew plenty of humorous reactions on social media, as well as concerns about safety or delivery employees being mistaken for intruders. Alexa, call Amazon customer services, I've been robbed. The gadgets are required for the service.

What's clear though is that no matter how useful you might envisage this Amazon Key is a huge step in terms of trust.

The technology is created to address concerns that packages can go missing after they are delivered. Walmart's grocery option is being done in partnership with August Home, a tech company that works on home security.

Well, what if Amazon could place packages inside your house?

The kit includes an Amazon Cloud Cam and one of several compatible smart locks by manufacturers Yale and Kwikset.

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For example, drivers can be informed through the app of any access codes needed to bypass barriers between the street and customer front door, such as an apartment complex gate.

The service is likely to be more of a hit with younger families, said Timothy Carone, an associate teaching professor at University of Notre Dame's Mendoza College of Business.

"They're less concerned about privacy than older generations are", Carone said. During deliveries, the camera records when the door unlocks so the delivery can be monitored by homeowners.

The old-school method of leaving a key underneath your doormat is inconvenient and often anxiety-inducing, so Amazon believes its new lock-and-camera system will make accessing your home when you're not around more secure. This includes integrations with some of the leading service brands, including home cleaning experts from Merry Maids and pet sitters and dog walkers on Rover.com, as well as over 1,200 services from providers across 60 professions via Amazon Home Services.

"They've been on a mission to do this", said Garner.

Amazon's program is only available in 37 cities and some surrounding areas right now, but the e-commerce giant says it plans to expand. The company will verify that the right driver is at the correct address, thereby preventing any other Amazon delivery drivers from gaining access. The service, which will be available to Prime members beginning next month, will grant Amazon delivery drivers with keyless access to your house so they can drop off your packages safely inside.

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