CeX suffers online security breach

31 August, 2017, 01:17 | Author: Garry Little
  • Two million CEX customers details stolen in cyber attack

Second-hand electronics retailer CeX said on Tuesday (29 August) it suffered a massive "online security breach" compromising the personal data and passwords of up to two million customers.

"Late previous year, we suffered what we believed to be a low-level breach in our online United Kingdom website security, along with a phishing attempt".

"It is another reminder that all data, particularly customer data needs protecting by companies of all sizes", said Javvad Malik from security firm AlienVault. The store also sells smartphones and PCs. We ceased storing customer card details in 2009.' It's unclear at the moment whether this hack has affected in-store personal membership details.

As usual in these situations, the message is to not only change your password, but change the password of any other site that you've given the same password to.

The breach affects CEX's registered website customers only. If you received the email from CEX, it doesn't necessarily mean your data has been breached, but CEX has contacted as many customers as possible as a safety measure.

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Names, addresses, phone numbers, email addresses and credit card information were all included in the stolen data, the company said.

CeX said it has hired a "cybersecurity specialist" to conduct a review into its processes and had "implemented additional advanced measures of security" to prevent such an incident from occurring again. "One would struggle to think of a legitimate business reason for storing expired card details and would appear to go against the Data Protection Act principles of adequacy and relevancy".

Affected customers have been sent an email offering guidance, and are being advised to change their password - especially if used on other websites.

"The attack shows, once again, how companies of all sizes need to have a holistic approach to security and the need for a 360-degree visibility into what data is being moved around on and off the network", he added.

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